Please telephone 02380 814442 and speak to a member of our Administration Team.
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- Do I have to pay for my toddler?
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- An error message appeared when buying tickets online and the money has been taken twice, how do I obtain a refund?
- I have not received/lost my booking confirmation, can you re-send it?
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- Do expectant / pregnant women receive a discount?
- Do I need an email address to book tickets online?
- How do I check if my order has gone through?
- How do I know if my details are secure when placing a transaction on the site?
- What is 3D Secure & how do I reset my cards password?
- How do I provide feedback following a visit?
- Can I use a gift card towards a Paultons Break booking?